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FAQs

Supplements

Shipping

How do I know if my order has shipped?

What if my order has been lost?

Where is my order shipping from?

I used an old address when I placed my order, what do I do?

If I order from an international country, will I be charged a customs tax upon receiving my Fitonomy order?

Dosage

What supplement is right for me?

How long can I take Fitonomy Fat Burner for?

How long can I take Fitonomy Carnitine for?

How long can I take Fitonomy Slim Caps for?

Can I still drink coffee while taking Pre-Workout?

What if I don't see weight loss or results right away?

Can I take supplements without diet & exercise and still see results?

What if I miss a day when taking any of your supplements?

How fast can I expect to see results?

Returns

How do I go about returning an order?

General

I need help. Who can I contact?

How do I find the right supplement?

Can I have a sample?

How old do I have to be to take the products?

Do the products contain caffeine?

Can men also take the products?

I purchased a bundle and the code no longer work. What do I do?

Are the products safe to take?

Do the products interfere with my birth control?

Why do people choose to take supplements?

How can I pay?

PRODUCTION: Are the products gluten-, lactose-, GMO-free and vegan?

PRODUCTION: Where are you products manufactured?

Fitonomy APP

Top Help Articles

Will I be charged on free trial?

How is my account charged?

How do I request a refund?

Unsatisfied with Product?

How do i I cancel my subscription?

General

Do I need an internet connection?

Can I share Fitonomy with my friends?

Can more than one person use a Fitonomy account?

Fitonomy has crashed?

Content of Fitonomy won’t load?

Do you have an Android app?

How do I get Fitonomy updates?

How many exercises does Fitonomy offer?

Can’t open Fitonomy

Fitonomy Plans

Do I need a gym membership?

Allergies and Intolerances

Can I adapt the guide to my busy schedule?

Healthy Pregnancy Plan

Transformations

When will I see results?

Can I send photos of my transformation?

Customer Service

Business/Media Enquiries

No Customer Service Reply

Subscription

How do I cancel my subscription?

I can't open a plan that I subscribed to?

How do I request a refund?

Unsatisfied with Product?

How do I renew my subscription?

Will I be charged on free trial?

How is my account charged?

How can I change my payment details?